Visa, Mastercard and Paypal are accepted. We can also accept Interac Email Money Transfers (contact us for details).
We offer free Canada Post ground shipping on orders of $75 before taxes*
*Free shipping may not apply to "Beyond Point" areas; including, but not limited to, ALL of the Northern Territories (Nunavut, Yukon and Northwest Territories) and ANY other areas dictated by UPS where extra shipping charges may apply. If you aren't sure if your area is subject to additional shipping charges, please contact us first. "Beyond Point" deliveries may be shipped via Canada Post Expedited Parcel if necessary and Consignia.ca reserves the right to use Canada Post Expedited Parcel service if a P.O. Box or rural address is specified for delivery. Keep in mind that only smaller items like Projectors, Mounts, etc. can be shipped via Canada Post. Larger items such as projectors screens are not accepted by Canada Post and therefore need to be shipped by Courier such as UPS, and for "Beyond Point" areas this is where the extra charges often come in to effect. Consignia.ca reserves the right to revoke this free shipping offer at any time.
Unopened items may be returned for a full refund less shipping and handling charges. Opened box or used items may be returned for refund or exchange within 7 days from the time they are received, as long as the item is returned in new condition in the original box, with all accessories, manual, etc, howerver a 15% restocking fee will be applied (NO EXCEPTIONS) Note: Certain items such as 3D Glasses, and Projector Lamps/Bulbs are not returnable under any circumstances. Projector Lamps/Bulbs have a 90 day manufacturers warranty and if there is a problem with a lamp you must deal with the manufacturer for any warranty issues.
If you receive an item that appears to be defective, the buyer must first contact the manufacturers tech support department and if they verify it is defective and needs to be serviced the buyer must submit a warranty RMA form to the manufacturer for repair / replacement. We do not under any circumstances replace defective merchandise directly, as this is handled by the manufacturer.