Payment
Visa, Mastercard and Paypal are accepted. We can also accept Interac Email Money Transfers (contact us for details).
Shipping
We offer free ground shipping within Canada on orders totalling $75 before taxes*
*Free shipping may not apply to "Beyond Point" areas; including, but not limited to, ALL of the Northern Territories (Nunavut, Yukon and Northwest Territories) and ANY other areas dictated by couriers where extra shipping charges may apply. If you aren't sure if your area is subject to additional shipping charges, please contact us first. "Beyond Point" deliveries may be shipped via Canada Post Expedited Parcel if necessary and Consignia.ca reserves the right to use Canada Post Expedited Parcel service if a P.O. Box or rural address is specified for delivery. We also cannot ship projector screens for free to USA but shipping charges are reasonable with our discounts. Consignia.ca reserves the right to revoke this free shipping offer at any time.
Returns/Refunds
Returns/Refunds
Due to our ultra low pricing and very limited inventory since the pandemic all refurbished projectors are final sale with no returns accepted. If you need a 30 day return policy we suggest you purchase from one of our marketplace channels like Best Buy or Amazon at a higher price, as items purchased from these locations do accept returns with a restocking fee.
Items such as 3D Glasses, Projector Screnes and Projector Lamps/Bulbs are not returnable under any circumstances. New projector Lamps/Bulbs have a 90 day manufacturers warranty (30 days for Manufacturer Refurbished) and if there is a problem with a lamp you must deal with the manufacturer for any warranty issues.
If you receive an item that appears to be defective, the buyer must contact the manufacturers tech support department and if they verify it is defective and needs to be serviced the buyer must submit a warranty RMA form to the manufacturer for repair / replacement. We do not under any circumstances replace defective merchandise directly, as this is handled by the manufacturer. We are an authorized Optoma Canada dealer for refurbished and new models so only your proof of purchase from us is required for warranty validation.